How to Reach Us
For TECHNICAL SUPPORT AFTER THE SALE, contact NetX Technical Support and
the support team will get back to you as soon as possible.
For PRE-SALES QUESTIONS, or if you have a question about an EXISTING ORDER,
contact NetX Sales Support and the sales team will get back to you as soon as possible.
Returns
Please contact customer service for more information on returning an item.
All sales are final. Returns are accepted for warranty replacement only. Exchanges for other items of equal or lesser purchase price are available only for unopened, factory-sealed items within 30 days of the original purchase. Buyer is responsible for all shipping fees.
Network Thermostat
PO Box 3161
Grapevine, TX 76099